Google My Business: You Need It for Local SEO

The current state of the world brought home the importance of e-commerce for local economies. With people spending more time at home and relying on web-based services wherever available, it follows that businesses should also be online. With local businesses doing what they can to be seen first and get noticed online, you need to…


Your Problem is That Even Your Happy Customers Find It Hard to Leave Reviews

Whether it is a local or an online business, customer satisfaction is what we require to make waves, because the more satisfied customers you have, the easier it would be to get positive feedback and reviews from them, correct? Wrong! Quality and positive feedback is what that grabs attention of visitors and the internet surfers…


What Are Citations and Why Are They Important?

A local citation is any online mention of the name, address, and phone number for a local business. Citations can occur on local business directories, on websites and apps, and on social platforms. Citations help Internet users to discover local businesses and can also impact local search engine rankings. Local businesses can actively manage many…


6 Do’s and Don’t of Online Review Sites You Need to Know in 2020

Seasons Change and Calendar Year Turns from 2019 and 2020 but these 6 Do’s and Don’ts of Online Review Sites Remain True Whatever Year (or decade!) you may be on. Lets get right down to it. Do Provide Good, Quality Service or Products to Your Customers This is the first order of business. All businesses…


4 Tips for Creating Effective Google My Business Listing

Google My Business, when launched in 2014, was just another free service by Google to help businesses grow for free. Later it became Local Businesses’ best friend as it became easier for them and Franchised brands to be found on Google. Right now, Google has got highly programmed AI bots working in the backend that…


Tips for Providing The Perfect Customer Experience

Amazing customer service may seem like a lot of extra work on a short-term basis, but it does improve your brand image and goodwill, which means a lot in the long run. No matter how big or small your business is, you must focus on making your customers happy. There are many ways to do…

GMB | GUIDE | SEO | Social Media

What is Content Marketing and Why Does It Matter?

In the heyday of traditional marketing, attracting and retaining customers was an intimidating task for local business owners to accomplish, especially when the inflated budgets of larger businesses made it difficult to compete. Today, there are many different avenues for business owners to interact with consumers, and social media makes it easier than ever for…

GMB | GUIDE | HOW TO | SEO | Social Media

How to Perform a Local SEO Audit for Your Business in 12 Steps

Businesses on page 2 of the SERP might as well not exist. It sounds harsh but it’s simply the reality that we all need to accept. You know the drill—you want pizza so you get on your phone and do a search. Google presents its top 3 local options in the “Snack Pack” and 10…


Top 10 Review Websites to Get More Customer Reviews On

The young team of Franziska Hildebrand, Franziska Preuss, Vanessa Hinz and Dahlmeier clocked 1 hour, 11 minutes, 54.6 seconds to beat France


Review Management Best Practices

Why your business needs to stop removing reviews 1) People can tell your business is filtering the reviews. 68% of consumers trust reviews more when they see both good and bad scores (Econsultancy, 2012). Customers are more review savvy and can spot when things look too good to be true. 95% of consumers suspect censorship…