One of the main benefits of Customer Satisfaction research is provided through the capability to observe trends on indicators that are directly tied to financial performance. Companies can use ongoing measurement as an early warning system to monitor and detect drops in performance and to determine how to take corrective action. When performance is stable…
In Thomas Friedman’s <a class=”ProfileCard-screennameLink u-linkComplex js-nav” href=”https://twitter.com/tomfriedman” data-aria-label-part=””>@<span class=”u-linkComplex-target”>tomfriedman</span></a> latest book entitled Thank You for Being Late “An Optimists Guide to Thriving in the Age of Accelerations” he makes the case that as robots and artificial intelligence replace humans in the workplace there will be greater not less employment opportunities. Labor costs decrease, product costs go…
March 15, 2013 Walmart Supplier News Walmart SVP Michelle Gloeckler was interviewed by Walmart Supplier News. This article appeared in the Spring 2013 issue. MOMENTUM BUILDS FOR DOMESTIC SOURCING INITIATIVE Michelle Gloeckler is senior vice president of the home category at Walmart U.S. Walmart U.S. president and CEO Bill Simon laid out a grand vision for…
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